Here at the-wib® we take the protection of your personal data very seriously and are committed to maintaining the trust of our customers. You always have the final say about your personal data. We have compiled this Privacy Policy in preparation for new data protection laws that take effect on May 25th 2018. It is important you know when and why we collect your personal information, what we do with it, how we store it and the circumstances in which we may disclose it to others. This would only ever be in the course of our business operations, we never sell, rent or trade email lists or personal information to other companies for marketing purposes.

What information do we collect and why?

  • Contact us – When you contact us we ask for your name, email address, mobile number. We need to gather these key details to enable us to contact you back once you’ve submitted a message.

If you do not want us to hold this information, please opt out by clicking on this link to email us.

  • Newsletter – When you sign up to our newsletter you give us your email address. By doing so you allow us to contact you via our automatic emailer software  with future news updates and announcements.

If you do not want to receive these newsletters,  please opt out by clicking on this link to email us.

How is the data being collected?

This data will be collected using the following method:

  • All ‘Contact us’ and ‘Newsletter’ data is collected by partner www.Jetpack.com. You can read their privacy policy here at any time.

 How will the information be stored?

All the information you give us will be stored securely in the-wib offices and IT systems and our contracted suppliers’ IT systems.

We keep your personal data for as long as we need to in enabling us to successfully administer and manage your communications with us.

If we no longer need personal information for the original purpose for which it was collected we will delete/destroy it in accordance with our data destruction procedures unless we have a legal obligation to retain personal information for a certain period.

This personal information will not be used for unsolicited newsletters or direct marketing.

Will the-wib® share my information with anyone else?

Your data may also be shared with:

  • Staff at the-wib® who are responsible for administering your ‘Contact us’ request
  • Suppliers of the-wib® who support our information systems, in accordance with the-wibs® instructions and to our security and privacy standards.

How can I see what information you have about me?

If you have any further questions or comments concerning your privacy, or wish to access your personal data held by us, or if you wish to update information we hold about you, please contact us via email by clicking on this link.

Please contact us at any time if you are not happy with our Privacy Policy. You have the right to lodge a complaint in relation to the processing of your data with the Information Commissioner’s Office, the public body responsible for information rights. More information can be found on their website at https://ico.org.uk, or you can write to them at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF